Remote Working and Employee Productivity

an investigation of the banking industry in Bangladesh

Abstract

This study investigates the impacts of flexible working practices on performance and job satisfaction among banking employees in Bangladesh. Originally implemented to address disruptions caused by the COVID-19 pandemic, flexible and remote work arrangements have demonstrated potential for enhancing employee performance. Adopting a positivist approach, the research utilized a structured questionnaire to gather demographic information, remote working experiences, and levels of job satisfaction from banking employees. The analysis incorporated correlational, regression, and factor analyses to mitigate biases and ensure the reliability of the results. Findings indicate that flexible work arrangements have enhanced work-life balance for certain employees. However, challenges such as unreliable internet connectivity and insufficient remote workstations have limited their appeal for others. Among various workplace factors, managerial support emerged as the most significant influence on productivity and satisfaction. This aligns with Social Exchange Theory and Herzberg’s Two-Factor Theory, which establish a connection between effective management practices and positive employee outcomes.