Exploring the Role of AI in Higher Education
A qualitative study on the impact of AI tools in overcoming academic barriers for international students at Liverpool universities
Abstract
This study explores the role of artificial intelligence in supporting international postgraduate students facing educational challenges at Liverpool John Moores University and the University of Liverpool. These students, enrolled in courses such as business, management and IT, often encounter difficulties including language barriers, adapting to new academic environments, and understanding complex course materials. AI tools, especially ChatGPT, offer potential solutions by enhancing academic writing, improving comprehension, and providing personalized learning support. A qualitative approach was used, with thematic analysis of semi-structured interviews conducted with nine male and female students from diverse academic backgrounds. Findings reveal that AI tools significantly aid in academic adjustment and performance, particularly in preparing assignments and interpreting feedback. However, participants raised concerns about over-reliance on AI, data accuracy, and maintaining academic integrity. The study concludes that while AI holds considerable promise for assisting international students, ethical use and responsible implementation are essential for sustainable support.
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