How Chapelhow Enablers Contribute To High Quality Care


  • Elisha Catherine Marsden Liverpool John Moores University



Anxiety, Assessment, Communication, Chapelhow Enablers


The six Chapelhow enablers were developed to assist student nurses and other healthcare professionals to be able to develop essential skills needed for the successful delivery of care. These six enablers are assessment, communication, risk management, managing uncertainty, record keeping and documentation. This article discusses the preoperative care of a seventy-year-old patient undergoing cataract surgery, in relation to two enablers: assessment and communication. It will then discuss the factors which contribute to raised anxiety levels in the perioperative period, and how assessment and communication are linked. The article concludes with a discussion of the importance of holistic, person-centred care in reducing anxiety.

Author Biography

Elisha Catherine Marsden, Liverpool John Moores University

Elisha is a second year adult nursing student at Liverpool John Moores University. Up to present, she has completed a variety of different placements in hospital settings and in the community. Following a placement within the community, she has now got a job on the bank as a community healthcare assistant. Elisha has an interest in ophthalmic nursing as eye sight is such a precious thing to patients that she has met and quite often is accompanied by high levels of anxiety. This article reflects on one of these experiences.